Safety, Support and Payments FAQs

frequently asked questions

Is it safe to order from Sabrosa Empanadas?

Your safety is our top priority! We’ve implemented a range of safety measures, including:

  • Contactless deliveries
  • Strict hygiene protocols
  • Service management guidelines
How can I pay for my order?

We only accept payments through the app or website. You can pay with:

  • Major credit/debit cards
  • Apple Pay
What are contactless deliveries?

All deliveries are carried out without physical contact to keep everyone safe. Here’s the process:

1. Riders notify customers upon arrival and leave the order at the door.

2.They maintain a safe distance and wait until the customer collects the order.

Are all stores available for delivery?

Currently, we deliver only from select locations. We’re working hard to expand and bring our delicious empanadas to more areas soon!

How are you supporting workers?

We’re committed to supporting our team by:

  • Providing updated hygiene guidelines
  • Offering access to government resources
  • Implementing contactless pick-ups and deliveries
What should I do if I have an issue or complaint?

Our customer service team is here to help! Reach out via email at sales@sabrosa.co.uk or send us a message on Instagram or Facebook.